TAPS Family Help Desk

Let us know how can we help! Our goal is to make your experience easy. You will be prompted with a couple of questions to help us best direct your request. To get started, answer our first question below.

Have you ever contacted us before?(*)
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Please tell us how we can help?(*)
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What did you contact us about?(*)
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Do you need help from a team?(*)
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If you need help from a TAPS Family team or are requesting an investigation, please complete our Client Request Form
You can also find a team in our Team Directory and contact them directly with questions.
If you need help from a TAPS Family team or are requesting an investigation, please complete our Client Request Form
If you have already contacted a team via this website, please go back to the top and select "Yes" that you have contacted us before to have your follow-up routed correctly.
Has it been more than 2 weeks since your request?(*)
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It may take up to 2 weeks for your requested team to contact you. Our paranormal teams are all passionate groups dedicated to helping our clients and may be handling a higher than average case load. We ask that you have patience as they work to get back with you.
If you need to report a problem with one of our teams, please go back to the top and select "Yes" that you have contacted us before. Your issue report can then be routed correctly.
If you need help from a TAPS Family team or are requesting an investigation, please complete our Client Request Form
If you wish to apply to become a TAPS Family team, please complete our Membership Application
If you need to check the status of your membership application, please go back to the top and select "Yes" that you have contacted us before. Your application status request can then be routed correctly.
Has this team provided services to you?(*)
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Has anyone from our recruitment team contacted you?(*)
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Was your application rejected?(*)
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If your team application has been rejected, there is a 1 year waiting period before you can reapply. Your application rejection letter outlined the reasons for your membership rejection. Thank you for your interest in the TAPS Family and applying.
Did you submit your application in the last 30 days?(*)
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Our recruitment team processes many applications. Application review can take some time. Typically, applications are reviewed and applicants are contacted within 30 days. If it has been less than 30 days and you've still not heard from our recruitment staff, we ask that you have patience as we continue to review your team application.
What type of issue with our website are you experiencing?(*)
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Has a web admin contacted you?(*)
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We apologize for any inconvenience with the website issues you may be experiencing, please be assured the web admin is addressing and will follow-up when the issue is resolved.
Do you have a Reference ID?(*)
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First Name(*)
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Last Name(*)
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Phone(*)
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Email(*)
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Country(*)
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Country(*)
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Street Address(*)
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City(*)
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State(*)
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State(*)
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Postal Code(*)
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Please tell us which team you contacted and provide a brief description of your request. If the team you contacted is not in the box, please select the correct Country/State/Province that the team resides.
Please tell us which team you need to report an issue and a brief description of the issue that occurred. If the team you are reporting the issue is not in the box, please select the correct Country/State/Province that the team resides.
Please Choose a Team(*)
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Request Escalation of issue?
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Reference ID:(*)
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Date of Incident(*)
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Priority(*)
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Your Question/Comments:(*)
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