Support

Help Desk

Have a question about your case, need to follow up on a request, or need help finding a team? We're here to help.

Case Follow-Up

Haven't heard back about a submitted case request? Use the form below and we'll track down your assignment.

Team Membership

Questions about applying to join or managing your existing membership. Use the form below to reach us.

General Questions

For all other inquiries about TAPS Family, the network, or paranormal resources. Use the form below.

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Response Times

  • Case follow-upsWithin 3 business days
  • Membership inquiriesWithin 1 week
  • General questionsWithin 5 business days

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Looking for Information?

Our resource library covers types of paranormal activity, investigation methodology, and guides for what to do if you think your home is haunted.